
Contacts
Contact the Big Bass Splash development team at bigbasssplashuk.com. Reach us by email or contact form — we respond within 24 hours from our Manchester office.
Questions about the game, licensing, a technical issue, or a business enquiry? Our team is based in Manchester and responds to every message personally — no automated replies, no ticket queues.
Support Channels
- Email Support: Write to us at [email protected] for anything that needs a detailed response. Response time: 12–24 hours.
- Contact Form: Fill in the form below and our team will respond as a priority.
Send Us a Message
By submitting this form you accept our Privacy Policy. We typically respond within 12–24 hours. Include as much detail as possible — it helps us get to the right answer faster.
Where We Are
Our development team is based at Universal Square, Devonshire St N, Manchester M12 6JH, United Kingdom.
Response Times
- Email Support: Reply within 12–24 hours.
- Contact Form: Reply within 12–24 hours.
We make the game — we don’t run a casino. For player account queries, payment issues, or bonus questions, contact the licensed operator where you play. For everything else, we’re here.